Red Mountain Archery did not send me my bow, did not respond, kept my money.

2 comments
Not resolved
2.5
Details
Customer service
Website

I ordered an unfinished bow in October 2013. They were very communicative before my order, but afterwards, I never heard back from them.

Paypal does not address issues after a certain amount of time and guess what? Red mountain claims to deliver your product AFTER that time has elapsed (8 weeks), so you never get a chance to complain if you don't get anything, which you won't.

I am really not sure what is wrong with them. They do not respond to emails or phone calls.

Nothing.

Why run a detailed website and business catering to such a niche market only to have it be a ***?

Company wrote 0 private or public responses to the review from Sep 11, 2014.

Comments

Anonymous
Sullivan, Missouri, United States #899010

I had the same issue with Red Mountain Archery. I ordered 2 bow socks for some longbows.

Paid for them via Paypal and no bow socks were received. Multiple phone calls and emails to Red Mountain Archery and still no response. Made a complaint with paypal and 45 days had passed.

So that was no help.

Anonymous
#880460

This sounds very familiar....my son had selected this for Senoir project. Just as said before never received bow but money was taken and now want return calls etc. 2/20/14 was order date and order #942

Product not received from Red Mountain Archery in UT

1 comment
Not resolved

I ordered a Longbow from Red Mountain Archery in UT on Dec. 15, 2013 for $182.50.

I paid for it via PayPal but never received it. They are tricky because they don't promise shipment until after PayPal's 45-day protection plan. I have reached out to Red Mountain Archery via phone and email with no response. I did a search on the internet and found out that there are many others having the same issue with Red Mountain Archery.

There are 4 similar complaints filed with the BBB in UT. I just want others in the bowhunting community to be aware so they don't get scammed like I did.

Monetary Loss: $183.

Company wrote 0 public responses to the review from May 18, 2014.

Comments

feedbacker
Los Angeles, California, United States #868781

I had the same thing happen. I don't get it.

They seem to know what they are doing, and have a great site, but it's just a ***.

So many people having the same problem. That whole Paypal trick they're playing is really low.

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